{"id":84498,"date":"2026-07-29T12:19:53","date_gmt":"2026-07-29T10:19:53","guid":{"rendered":"https:\/\/support.ilevia.com\/?p=84498"},"modified":"2026-08-06T18:13:32","modified_gmt":"2026-08-06T16:13:32","slug":"ilevia-integration-with-ksenia","status":"publish","type":"post","link":"https:\/\/support.ilevia.com\/en\/configuration-software-en\/ilevia-integration-with-ksenia\/","title":{"rendered":"Ilevia integration with Ksenia"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<h1><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.ilevia.com\/wp-content\/uploads\/2026\/08\/Ksenia-icon.png\" width=\"54\" height=\"59\" alt=\"\" class=\"wp-image-84782 alignleft size-full\"\/>KSENIA<\/h1>\n<hr \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<blockquote>\n<h2>INTRODUCTION<\/h2>\n<\/blockquote>\n<p>Ksenia is a professional Italian security system built to protect homes and businesses with reliable intrusion detection and smart control features. When connected to Ilevia, that security becomes part of your everyday automation: arming, events, and alerts flow into a single interface, letting your home react intelligently to what the security system detects. The integration removes complexity and gives you smoother, faster control over both safety and comfort.<\/p>\n<blockquote>\n<h2>PREREQUISITES<\/h2>\n<\/blockquote>\n<ul>\n<li>Update the Ksenia firmware if available;<\/li>\n<li>Enable the Ksenia IP interface;<\/li>\n<li>Activate the Ksenia integration protocol<\/li>\n<\/ul>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<blockquote>\n<h3>KSENIA alarm unit configuration<\/h3>\n<\/blockquote>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Step 1.1:<\/strong><\/p>\n<p>Open your web browser and login into the <b>Ksenias&#8217;s web configuration interface<\/b>.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2026\/07\/Ksenia-webinterface_step1.png&#8221; alt=&#8221;Access to the Ksenia web interface&#8221; title_text=&#8221;Ksenia-webinterface_step1&#8243; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Step 2.1:<\/strong><\/p>\n<p><b>1.<\/b> Access the <b>IP Devices menu<\/b> from the <b>side bar<\/b>, then click <b>Supervisor<\/b>.<\/p>\n<p><b>2.<\/b> Click on &#8220;Supervisor&#8221; then click on the <b>pencil<\/b> Icon on the top right of the screen that allow to access the edit mode of the current settings, finally add the <b>MAC address of the X1 server<\/b>.<\/p>\n<p><b>3.<\/b> Finally save the edits.<\/p>\n<p><strong>Note! To get the Mac address of the X1 server, please refer to the following <a href=\"https:\/\/support.ilevia.com\/en\/maintenance-diagnostics\/x1-web-interface\/#Mac-address\" target=\"_blank\">guide<\/a>.<\/strong>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2026\/07\/Ksenia-webinterface_step2.png&#8221; alt=&#8221;Setting the Ilevia Mac address of the X1 server.&#8221; title_text=&#8221;Ksenia-webinterface_step2&#8243; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Step 3.1:<\/strong><\/p>\n<p><strong><\/strong><\/p>\n<p><b>1.<\/b> Access the <b>Settings menu<\/b>;<\/p>\n<p><b>2.<\/b> Then <b>Network<\/b>;<\/p>\n<p><b>3.<\/b> Access the edit mode and make sure that the <b>Web server&#8217;s protocol<\/b> is set to <b>TLS<\/b>.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2026\/08\/Ksenia-integration_step3.png&#8221; alt=&#8221;Making sure the protocol is correct in order to integrate the ksenia alarm unit with the Ilevia server.&#8221; title_text=&#8221;Ksenia-integration_step3&#8243; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<blockquote>\n<h3>Ilevia manager configuration<\/h3>\n<\/blockquote>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Step 1.2:<\/strong><\/p>\n<p>Make sure to have the latest <a href=\"\/software-configuration-en\/overview\" target=\"_blank\">Ilevia Manager<\/a> version by downloading it the <a href=\"www.ilevia.com\/downloads\" target=\"_blank\">Ilevia<\/a> website. Open <a href=\"\/configuration-software-en\/panoramica\" target=\"_blank\">Ilevia Manager software<\/a>. Finally <b>connect<\/b> to the server.<\/p>\n<p> [\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2023\/04\/Denon_connection-to-server.gif&#8221; alt=&#8221;Connecting to the Ilevia server from EVE Manager.&#8221; title_text=&#8221;Denon_connection-to-server&#8221; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Step 2.2:<\/strong><\/p>\n<p>Open the <b>Surveillance \/ Security tab<\/b> within the <b>Components library<\/b>. Add a new <b>Ksenia<\/b> component.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2026\/07\/Ksenia_Adding-component.gif&#8221; alt=&#8221;Adding component into the manager.&#8221; title_text=&#8221;Ksenia_Adding-component&#8221; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Step 3.2:<\/strong><\/p>\n<p><strong><\/strong><\/p>\n<p><b>1.<\/b> Add the IP address of the Ksenia alarm unit inside the Ilevia configuration software;<\/p>\n<p><b>2.<\/b> The <b>port<\/b> must be left as default, since the Ksenia alarm unit uses an HTTPS connection for data transfer;<\/p>\n<p><b>3.<\/b> Finally, click on <b>Create Gateway<\/b>.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2026\/08\/Ksenia-integration_Step3-1v2.png&#8221; alt=&#8221;Adding the ksenia and X1 server parameters.&#8221; title_text=&#8221;Ksenia-integration_Step3-1v2&#8243; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Step 4.2:<\/strong><\/p>\n<p>You can check the gateway properties by entering the <b>Gateway tab<\/b> within the <a href=\"\/software-configuration-en\/overview\" target=\"_blank\">Ilevia Manager<\/a>.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2026\/08\/Ksenia-integration_step4.1.png&#8221; alt=&#8221;Ksenia&#8217;s gateway properties within the Ilevia manager confiugration.&#8221; title_text=&#8221;Ksenia-integration_step4.1&#8243; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Step 5.2:<\/strong><\/p>\n<p>The Ksenia components will be <b>created automatically<\/b> after the gateway creation.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2026\/07\/Ksenia-integration_Step5-1.png&#8221; alt=&#8221;Ksenia components within the Ilevia configuration software.&#8221; title_text=&#8221;Ksenia-integration_Step5-1&#8243; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Step 6.2:<\/strong><\/p>\n<p>Add the <b>Ksenia component<\/b> within the user interface as shown on the picture below. Finally <a href= https:\/\/support.ilevia.com\/en\/quick-start\/#upload-to-server\" target=\"_blank\">upload<\/a> the project into the server.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2026\/08\/Ksenia_caricamento-progetto.gif&#8221; alt=&#8221;Adding the ksenia component within the Ilevia&#8217;s app interface.&#8221; title_text=&#8221;Ksenia_caricamento-progetto&#8221; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Step 7.2:<\/strong><\/p>\n<p>Access the <b>Ksenia widget interface<\/b>. There you will be able to <b>manage<\/b> all the configuration and commands available on the Ksenia configuration.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2026\/08\/Ksenia_widget-V1.gif&#8221; alt=&#8221;Accessing the Ksenia&#8217;s widget from the Ilevia&#8217;s app&#8221; title_text=&#8221;Ksenia_widget-V1&#8243; show_in_lightbox=&#8221;on&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;45%&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; box_shadow_style=&#8221;preset2&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Step 8.2:<\/strong><\/p>\n<p>In here you will be able to manage the partition. By clicking the button nearby the partition to enable the partition managing commands:<\/p>\n<p><strong><\/strong><\/p>\n<p><b>1.<\/b> This button will <b>Arm<\/b> the selected partition.<\/p>\n<p><b>2.<\/b> This button will <b>Arm with timing<\/b> the selected partition.<\/p>\n<p><b>3.<\/b> This button will <b>Disarm<\/b> all the selected armed partition.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2026\/08\/Ksenia-integration_step8.1-v1.png&#8221; alt=&#8221;Arming\/Disarming commands within the Ilevia&#8217;s Ksenia widget.&#8221; title_text=&#8221;Ksenia-integration_step8.1-v1&#8243; show_in_lightbox=&#8221;on&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;45%&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; box_shadow_style=&#8221;preset2&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Step 9.2:<\/strong><\/p>\n<p>In this tab you can check the <b>Zones<\/b> of each partition. For each zone you can view its status. Inside the zone status panel, it is indicated whether the zone is:<\/p>\n<p><strong><\/strong><\/p>\n<p><b>1.<\/b> <b>Open<\/b> or in <b>Error<\/b>;<\/p>\n<p><b>2.<\/b> In <b>Tamper<\/b> state;<\/p>\n<p><b>3.<\/b> In <b>Alarm<\/b> state;<\/p>\n<p><b>4.<\/b> Or whether the zone is <b>Included<\/b> or <b>Excluded<\/b>.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2026\/08\/Ksenia-integration_Step9.1-v1.png&#8221; alt=&#8221;Definition of Zone status within the Ilevia&#8217;s Ksenia widget within the Ilevia control app.&#8221; title_text=&#8221;Ksenia-integration_Step9.1-v1&#8243; show_in_lightbox=&#8221;on&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;45%&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Step 10.2:<\/strong><\/p>\n<p>At the bottom of the screen there are three buttons:<\/p>\n<p><strong><\/strong><\/p>\n<p><b>1.<\/b> This button <b>includes<\/b> the selected zones in the alarm;<\/p>\n<p><b>2.<\/b> This button <b>excludes<\/b> the selected zones from the alarm;<\/p>\n<p><b>3.<\/b> This button <b>clears all warnings<\/b> of the selected zones.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2026\/08\/Ksenia-integration_step10.1-v1.png&#8221; alt=&#8221;Bottom commands within the Ilevia&#8217;s Ksenia widget.&#8221; title_text=&#8221;Ksenia-integration_step10.1-v1&#8243; show_in_lightbox=&#8221;on&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;45%&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; box_shadow_style=&#8221;preset2&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Step 11.2:<\/strong><\/p>\n<p>This is the output tab. This command, once activated, it will turn <b>On\/Off<\/b> an output <b>connected<\/b> to the <b>Ksenia central Unit<\/b>.[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2026\/08\/Ksenia-integration_step11.1-v2.png&#8221; alt=&#8221;This represents the output tab within the Ksenia&#8217;s output tab within Ilevia Control.&#8221; title_text=&#8221;Ksenia-integration_step11.1-v2&#8243; show_in_lightbox=&#8221;on&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;45%&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Step 12.2:<\/strong><\/p>\n<p>The <b>Scenarios<\/b> tab allows to <b>trigger scenario&#8217;s<\/b> already present within the Ksenia alarm unit configuration.[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2026\/08\/Ksenia-integration_step12.1-v1.png&#8221; alt=&#8221;Ksenia widget scenario tab within the Ilevia control app.&#8221; title_text=&#8221;Ksenia-integration_step12.1-v1&#8243; show_in_lightbox=&#8221;on&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;45%&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<blockquote>\n<h3>PIN OPTION<\/h3>\n<\/blockquote>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>There is an option within the Ksenia&#8217;s widget within the Ilevia control app. This option allows to record the User PIN once to be able to not enter it again within the time you stay in the Ksenia widget.<\/p>\n<p><p>The Ksenia widget in the Ilevia Control app allows you to temporarily save your User PIN. Once saved, you will not need to enter it again for the selected period while using the widget.<br \/>\nOpen the detailed view of the Ksenia widget, then tap the three dots in the top-right corner of the screen.<\/p>\n<p>Enter your User PIN and select how long it should be remembered from the \u201c<b>Remember for<\/b>\u201d drop-down menu. When the selected period expires, you will be asked to enter the PIN again.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2026\/08\/Ksenia_pin.gif&#8221; alt=&#8221;Entering the user code into the widget. &#8221; title_text=&#8221;Ksenia_pin&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;45%&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<blockquote>\n<h3>HISTORY<\/h3>\n<\/blockquote>\n<p>The <b>Ksenia<\/b> widget includes a <b>History<\/b> menu that provides a record of all events and actions related to the Ksenia alarm system.<\/p>\n<p>To access it, tap the three dots in the top-right corner of the widget, then select <b>History<\/b>. The screen displays a chronological list of all recorded events and actions.<\/p>\n<p>You can also access the <b>Filters<\/b> menu to filter the logs displayed in the <b>History<\/b> menu by <b>name<\/b> and <b>date range<\/b>, making it easier to find specific events.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2026\/08\/Ksenia_hystory-filter.gif&#8221; alt=&#8221;Ksenia&#8217;s history menu within the Ilevia Control app.&#8221; title_text=&#8221;Ksenia_history-filter&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;45%&#8221; custom_margin=&#8221;50px||||false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; inner_shadow=&#8221;on&#8221; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.24.0&#8243; background_color=&#8221;#fafafa&#8221; parallax=&#8221;on&#8221; min_height=&#8221;280px&#8221; custom_margin=&#8221;30px||||false|false&#8221; global_module=&#8221;59323&#8243; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<h1 style=\"text-align: center;\">Still Need Help? Our Customer Service Is Here For You.<\/h1>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/support.ilevia.com\/faqs\/&#8221; button_text=&#8221;Ask for help&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;20px&#8221; button_text_color=&#8221;#1e84f4&#8243; button_border_color=&#8221;#1e84f4&#8243; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;||||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_spread=&#8221;-80px&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_spread__hover_enabled=&#8221;on|desktop&#8221; box_shadow_spread__hover=&#8221;0px&#8221; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#FFFFFF&#8221;][\/et_pb_button][et_pb_button button_url=&#8221;https:\/\/support.ilevia.com\/suggestions\/&#8221; button_text=&#8221;Make a suggestion&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;20px&#8221; button_text_color=&#8221;#1e84f4&#8243; button_border_color=&#8221;#1e84f4&#8243; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;||||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_spread=&#8221;-80px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_spread__hover_enabled=&#8221;on|desktop&#8221; box_shadow_spread__hover=&#8221;0px&#8221; button_text_color__hover=&#8221;#FFFFFF&#8221; button_text_color__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>KSENIA INTRODUCTION Ksenia is a professional Italian security system built to protect homes and businesses with reliable intrusion detection and smart control features. When connected to Ilevia, that security becomes part of your everyday automation: arming, events, and alerts flow into a single interface, letting your home react intelligently to what the security system detects. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[1,18,105],"tags":[],"class_list":["post-84498","post","type-post","status-publish","format-standard","hentry","category-all","category-configuration-software-en","category-ilevia-control"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ilevia integration with Ksenia Ilevia Support |<\/title>\n<meta name=\"description\" content=\"Complete guide on how to integrate the ksenia alarm unit with the Ilevia Home automation system.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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