{"id":78864,"date":"2025-05-23T12:35:00","date_gmt":"2025-05-23T10:35:00","guid":{"rendered":"https:\/\/support.ilevia.com\/?p=78864"},"modified":"2025-12-11T11:19:52","modified_gmt":"2025-12-11T10:19:52","slug":"dahua-intercom-integration-with-ilevia","status":"publish","type":"post","link":"https:\/\/support.ilevia.com\/en\/ilevia-control\/dahua-intercom-integration-with-ilevia\/","title":{"rendered":"Dahua Intercom integration with Ilevia"},"content":{"rendered":"[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”]\n

DAHUA INTERCOM INTEGRATION WITH ILEVIA<\/h1>\n[\/et_pb_text][et_pb_divider _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]\n
\n

INTRODUCTION<\/h2>\n<\/blockquote>\n

Intercom systems are communication devices designed for instant, two-way audio exchange within specific areas. They typically consist of a master station and multiple sub-stations, allowing direct communication without the need for external networks. This guide show how to integrate a Dahua Intercom (Model: DHI-VT03311Q-WP FW ver.: 2024-12-20 V4.800.0000000.1.R) with the Ilevia server<\/b>. The following steps should work also for the other Dahua intercom systems.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]\n

\n

Intercom configuration<\/h4>\n<\/blockquote>\n[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]\n

Step 1:<\/strong><\/p>\n

Access the web interface for configuring your Dahua intercom and enter the Device Settings<\/strong> menu, click Add<\/strong> and select VTH<\/strong> on Device Type<\/strong> and add a Room No. (e.g. 500) of your choice and a Registration Password<\/strong> of your choice. Finally click OK<\/strong> to apply the settings. This configuration represents the \u201cvirtual\u201d intercom (with its ID or username) that will use the Ilevia Control application to receive the call.<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2025\/12\/passo-1-web.gif” alt=”Setting up the SIP ID wihtin the dahua intercom web interface.” title_text=”passo 1 web” show_in_lightbox=”on” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”50px||50px||false|false” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]\n

Step 2:<\/strong><\/p>\n

Return to the homepage and enter the menu \u201cLocal Device Config<\/strong>\u201d, select the item \u201cBasic Settings<\/strong>\u201d from the side menu and set a VTO ID<\/strong> of your choice (e.g. 1) to VTO ID<\/strong> (this represents the ID or username of your physical Dahua intercom you are configuring) and click Apply<\/strong> at the bottom of the page (. Next select the item \u201cLayout<\/strong>\u201d from the side menu and click on the pane corresponding to the button that will be used to send the call. From the Room No<\/strong> drop-down menu, select the Room No<\/strong> set in the previous step and click OK<\/strong>, then click Apply<\/strong> to apply the changes.<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2025\/12\/passo-2-web.gif” alt=”Setting up the SIP ID wihtin the dahua intercom web interface.” title_text=”passo 2 web” show_in_lightbox=”on” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”50px||50px||false|false” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]\n

Step 3:<\/strong><\/p>\n

Return to the homepage and enter the menu \u201cNetwork Settings<\/strong>\u201d, inside \u201cSIP Server<\/strong>\u201d click on the drop-down menu of \u201cServer Type<\/strong>\u201d, select \u201cThird-party Server<\/strong>\u201d and enter the IP address<\/strong> of your X1 server<\/strong> in \u201cServer Address<\/strong>\u201d. Finally enter a password of your choice in Registration Password<\/strong> and click Apply<\/strong> to apply the changes.<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2025\/12\/passo-3-web.gif” alt=”Setting up the SIP ID wihtin the dahua intercom web interface.” title_text=”passo 3 web” show_in_lightbox=”on” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”50px||50px||false|false” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”30px||||false|false” global_colors_info=”{}”]\n

\n

Ilevia Manager configuration<\/h4>\n<\/blockquote>\n[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]\n

Step 1:<\/strong><\/p>\n

Open the Ilevia Manager<\/strong> configuration software, open the SIP<\/strong> section from within the component library<\/strong>, and add 2 SIP Client<\/strong> components.<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2025\/12\/passo-1-manager.gif” alt=”Setting up the SIP ID wihtin the dahua intercom web interface.” title_text=”passo 1 manager” show_in_lightbox=”on” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”50px||50px||false|false” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]\n

Step 2:<\/strong><\/p>\n

Select one of the 2 SIP clients<\/strong> and in the right menu enter the following in the SIP address:<\/strong><\/p>\n

<SIP Address>@<Ilevia Server IP Address><\/strong>.<\/p>\n

Replace <SIP-Address><\/strong> with the address (Room No.)<\/strong> you entered in step 1 of your web configuration and replace <Ilevia-server-IP-address><\/strong> with your X1 server’s IP address<\/strong>. Finally, enter the password set in step 1 of the web configuration in SIP Password<\/strong> and select the user who will be able to receive calls in the “For Users”<\/strong> field.<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2025\/12\/passo-2-manager.gif” alt=”Setting up the SIP ID wihtin the dahua intercom web interface.” title_text=”passo 2 manager” show_in_lightbox=”on” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”50px||50px||false|false” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]\n

Step 3:<\/strong><\/p>\n

Select the second SIP Client and in the right menu enter the following in SIP address<\/strong>:<\/p>\n

<SIP-Address>@<Ilevia-server-IP-address>.<\/strong><\/p>\n

Replace <SIP-Address><\/strong> with the address (VTO ID)<\/strong> you entered in step 2 of your web configuration and replace <dahua-intercom-IP-address><\/strong> with the IP address<\/strong> of your Dahua intercom<\/strong>. Finally enter in SIP Password<\/strong> the password set in step 3 of the web configuration.<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2025\/12\/passo-3-manager.gif” alt=”Setting up the SIP ID wihtin the dahua intercom web interface.” title_text=”passo-3-manager” show_in_lightbox=”on” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”50px||50px||false|false” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]\n

Step 4:<\/strong><\/p>\n

Finally Upload<\/a> the project to the server.<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2025\/12\/new-step4-intercom-dahua.gif” alt=”Uploading the project into the server to test the SIP.” title_text=”Sip_Step6″ show_in_lightbox=”on” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”50px||50px||false|false” box_shadow_style=”preset2″ locked=”off” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]\n

\n

Webcam Integration (optional)<\/h4>\n<\/blockquote>\n[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]\n

Add a new IP camera<\/strong> component to your project. After that it applies the RTSP URL<\/strong> in the component parameters as follows.<\/p>\n

rtsp:\/\/<User1>:<User1 password>@<Intercom IP address>\/mpeg\/media.amp<\/strong><\/p>\n

Where <User1><\/strong> must be replaced with the user’s username present within the intercom web interface (e.g. admin). <User1 password><\/strong> must be replaced with the user’s real password (the one entered in step 3 of the web configuration) present within the web interface, finally replace <Intercom IP address><\/strong> with the current IP address of your intercom within the local network.<\/p>\n

Remember<\/strong> to connect<\/strong> the ip camera<\/strong> to your intercom by selecting the ip camera components in your intercom component settings<\/strong> (IP Camera => Your IP Camera)<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2025\/12\/configurazione-ip-camera.png” alt=”SIP client configuration within the Ilevia’s configuration software.” title_text=”configurazione-ip-camera” show_in_lightbox=”on” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”50px||50px||false|false” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]\n

Step 5:<\/strong><\/p>\n

Connect to the account in the Ilevia Control App<\/b>. Please consult this guide<\/a> to know how to Setup the new App.<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2025\/04\/SIP_Step7.png” alt=”Loading new account within the Ilevia control app.” title_text=”SIP_Step7″ show_in_lightbox=”on” align=”center” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”50px||50px||false|false” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]\n

\n

Ilevia Control configuration<\/h4>\n<\/blockquote>\n[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]\n

Step 6:<\/strong><\/p>\n

<\/strong>Open the Ilevia Control<\/strong> application and enter the settings<\/strong>, select Intercom<\/strong> and then enter Device<\/strong>. In this window, select your intercom by clicking on it and then press OK<\/strong>.<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2025\/12\/aggiunta-citofono.gif” alt=”Setting up the SIP ID wihtin the dahua intercom web interface.” title_text=”aggiunta-citofono” show_in_lightbox=”on” align=”center” src_tablet=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2025\/12\/aggiunta-citofono.gif” src_phone=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2025\/12\/aggiunta-citofono.gif” src_last_edited=”on|desktop” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”50px||50px||false|false” box_shadow_style=”preset2″ global_colors_info=”{}” src__hover_enabled=”off|desktop”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]\n

\n

Interface visualization<\/h4>\n<\/blockquote>\n[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]\n

Step 7:<\/strong><\/p>\n

Click the button on the Intercom to make a call. If the configuration has been done correctly you will receive a notification if the app is closed or a calling interface will open where you can accept or refuse the call.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”20px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]\n

Call screen<\/strong><\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2025\/05\/Sip_call-screen.png” title_text=”Sip_call-screen” show_in_lightbox=”on” align=”center” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”50px||50px||false|false” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” locked=”off” global_colors_info=”{}”]\n

Call notification<\/strong><\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2025\/05\/Sip_call-push-notification.png” title_text=”Sip_call-push-notification” show_in_lightbox=”on” align=”center” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”50px||50px||false|false” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset2″ locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ inner_shadow=”on” admin_label=”section” _builder_version=”4.24.0″ background_color=”#fafafa” parallax=”on” min_height=”280px” custom_margin=”30px||||false|false” global_module=”59323″ locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]\n

Still Need Help? Our Customer Service Is Here For You.<\/h1>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.23.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/support.ilevia.com\/faqs\/” button_text=”Ask for help” button_alignment=”center” _builder_version=”4.27.4″ _module_preset=”default” custom_button=”on” button_text_size=”20px” button_text_color=”#1e84f4″ button_border_color=”#1e84f4″ button_use_icon=”off” custom_margin=”||||false|false” box_shadow_style=”preset2″ box_shadow_spread=”-80px” global_colors_info=”{}” box_shadow_spread__hover_enabled=”on|desktop” box_shadow_spread__hover=”0px” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF”][\/et_pb_button][et_pb_button button_url=”https:\/\/support.ilevia.com\/suggestions\/” button_text=”Make a suggestion” button_alignment=”center” _builder_version=”4.27.4″ _module_preset=”default” custom_button=”on” button_text_size=”20px” button_text_color=”#1e84f4″ button_border_color=”#1e84f4″ button_use_icon=”off” custom_margin=”||||false|false” box_shadow_style=”preset2″ box_shadow_spread=”-80px” locked=”off” global_colors_info=”{}” box_shadow_spread__hover_enabled=”on|desktop” box_shadow_spread__hover=”0px” button_text_color__hover=”#FFFFFF” button_text_color__hover_enabled=”on|hover”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

DAHUA INTERCOM INTEGRATION WITH ILEVIA INTRODUCTION Intercom systems are communication devices designed for instant, two-way audio exchange within specific areas. They typically consist of a master station and multiple sub-stations, allowing direct communication without the need for external networks. This guide show how to integrate a Dahua Intercom (Model: DHI-VT03311Q-WP FW ver.: 2024-12-20 V4.800.0000000.1.R) with […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[1,105],"tags":[],"class_list":["post-78864","post","type-post","status-publish","format-standard","hentry","category-all","category-ilevia-control"],"yoast_head":"\nDahua Intercom integration with Ilevia Ilevia Support |<\/title>\n<meta name=\"description\" content=\"Complete guide on how to configure the Dahua Intercom to receive the call from within the Ilevia Control app.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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