{"id":71097,"date":"2024-02-13T16:22:45","date_gmt":"2024-02-13T15:22:45","guid":{"rendered":"https:\/\/support.ilevia.com\/?p=71097"},"modified":"2026-01-07T11:51:16","modified_gmt":"2026-01-07T10:51:16","slug":"cloud-connection-setup-on-the-ilevia-server","status":"publish","type":"post","link":"https:\/\/support.ilevia.com\/en\/all\/cloud-connection-setup-on-the-ilevia-server\/","title":{"rendered":"Cloud connection setup on the Ilevia server"},"content":{"rendered":"[et_pb_section fb_built=”1″ _builder_version=”4.24.0″ _module_preset=”default” custom_margin=”||-10px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]\n

ILEVIA SERVER CLOUD CONNECTION SETUP<\/h1>\n[\/et_pb_text][et_pb_divider _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]\n
\n

INTRODUCTION<\/h2>\n<\/blockquote>\n

This guide aims to explain how activate and use the Ilevia Cloud connection for the Ilevia server. The Ilevia cloud allows the remote and local connection without applying any port forwarding to the router which the server is connected to.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]\n

\n

SETUP PROCEDURE<\/h3>\n<\/blockquote>\n[\/et_pb_text][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]Step 1:<\/strong><\/p>\n

Open your browser and type the local IP address of your server Ilevia.<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/02\/Connessione-con-cloud_Passo-1.png” alt=”Barra di ricerca per la connessione alla pagina web del server Ilevia.” title_text=”Connessione-con-cloud_Passo-1″ show_in_lightbox=”on” _builder_version=”4.24.1″ _module_preset=”default” custom_margin=”50px||50px||false|false” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]Step 2:<\/strong><\/p>\n

Login inside the web interface of the Ilevia server.<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/02\/Cloud-ilevia.connection_step-2.png” alt=”Login in the Ilevia’s server web interface.” title_text=”Cloud-ilevia.connection_step-2″ show_in_lightbox=”on” _builder_version=”4.24.1″ _module_preset=”default” custom_margin=”50px||50px||false|false” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]Step 3:<\/strong><\/p>\n

Access the Settings<\/b> menu, then access the Cloud<\/b> menu.<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/02\/Cloud-ilevia-connection_step-3.gif” title_text=”Cloud-ilevia-connection_step-3″ show_in_lightbox=”on” _builder_version=”4.24.1″ _module_preset=”default” custom_margin=”50px||50px||false|false” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]\n

Step 4:<\/strong>In order to be able to use the cloud feature it will be necessary to acknowledge<\/b> the Disclaimer<\/b> shown once entered in the Cloud menu. Within the Cloud menu there are 3 Checkboxes that are disabled as default. The first checkbox<\/b>, if active, will it will enable the Ilevia Cloud connection service in the server. The second checkbox<\/b>, if active, it will enable the Ilevia Cloud port in case of technical support. The third checkbox<\/b> determines whether the VPN connection<\/a> is enabled or not.<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/02\/Cloud-ilevia.connection_step-4.png” alt=”How to enable the cloud connection within your Ilevia server.” title_text=”Cloud-ilevia.connection_step-4″ show_in_lightbox=”on” _builder_version=”4.24.1″ _module_preset=”default” custom_margin=”50px||50px||false|false” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]\n

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CONCLUSION<\/h3>\n<\/blockquote>\n

It is necessary to know that once the Ilevia Cloud<\/b> connection checkbox is enabled in the Ilevia server, the port, needs to be enabled<\/b> by contacting the Ilevia’s technical support to its dedicated hotline (+39 0424 1660208<\/b>) or by writing an email with the cloud port specified in the message at the following email address: supporto@ilevia.com<\/b>.<\/p>\n[\/et_pb_text][et_pb_divider _builder_version=”4.24.0″ _module_preset=”default” custom_margin=”30px||||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]\n

HOW TO CONNECT TO THE SERVER THROUGH ILEVIA CLOUD<\/h3>\n[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]\n

The Ilevia’s Cloud service allows the connection to the server through the Ilevia’s configuration software EVE Manager<\/a> and with the user interface App EVE Remote Plus<\/a>.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”30px||||false|false” global_colors_info=”{}”]\n

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Cloud connection with EVE Remote Plus<\/h4>\n<\/blockquote>\n

Step 1.1:<\/strong><\/p>\n

Open EVE Remote Plus<\/a> in your device. Create a new account by following this guide<\/a> or use the one that you already have, then enter its configuration by swiping the finger from the right to the left on top of the account name in the app.<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/02\/Cloud-ilevia-connection_editing-account.gif” alt=”How to enter the account settings within the Ilevia EVE Remote Plus app.” title_text=”Cloud-ilevia-connection_editing-account” show_in_lightbox=”on” align=”center” _builder_version=”4.24.1″ _module_preset=”default” max_width=”35%” custom_margin=”50px||50px||false|false” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]Step 2.1:<\/strong><\/p>\n

Finally insert the following address within the IP address<\/b> text field: ilevia.com:<Cloud port><\/b>, The text Cloud port<\/em> must be replaced with the port shown within the Cloud<\/b> menu mentioned in the Step 4<\/b> of this guide.<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/02\/Cloud-ilevia.connection_step-2-1.png” alt=”EVE Remote Plus account configuration in order to be able to connect to the Ilevia server.” title_text=”Cloud-ilevia.connection_step-2-1″ show_in_lightbox=”on” align=”center” _builder_version=”4.24.1″ _module_preset=”default” max_width=”35%” custom_margin=”50px||50px||false|false” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]\n

Step 3.1:<\/strong><\/p>\n

Once the address configuration has been completed, get back to the main menu of the app EVE Remote Plus<\/a> by clicking the arrow icon on the top left of the screen \"\".<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/02\/Cloud-ilevia.connection_step-3-1.png” alt=”Getting back to the main screen of the Ilevia’s app EVE Remote Plus.” title_text=”Cloud-ilevia.connection_step-3-1″ show_in_lightbox=”on” align=”center” _builder_version=”4.24.1″ _module_preset=”default” max_width=”35%” custom_margin=”50px||50px||false|false” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]\n

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CONCLUSION<\/h4>\n<\/blockquote>\n

In order to connect to the server, click on the account. If the configuration has been carried out correctly, you will be able to see a loading bar on the bottom of the screen in Cyan<\/span> color with the following overview message written: “Optimizing your experience<\/b><\/em>“.[\/et_pb_text][et_pb_divider _builder_version=”4.24.0″ _module_preset=”default” custom_margin=”35px||||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]\n

\n

Cloud connection with Ilevia Manager<\/h4>\n<\/blockquote>\n

Step 1.2:<\/strong><\/p>\n

Open Ilevia Manager<\/a>. Access the Project<\/b> menu and click Connect<\/b>.<\/p>\n[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/02\/Cloud-ilevia-connection_step-1-2.gif” alt=”Entering the connection menu within the Ilevia’s configuration software EVE Manager.” title_text=”Cloud-ilevia-connection_step-1-2″ show_in_lightbox=”on” _builder_version=”4.24.1″ _module_preset=”default” custom_margin=”50px||50px||false|false” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]Step 2.2:<\/strong><\/p>\n

1.<\/b> Switch the current server’s IP address<\/b> with the following text: ilevia.com<\/b>, on the Port<\/b> text field insert the Cloud port. 2.<\/b> Finally click OK<\/b>.[\/et_pb_text][et_pb_image src=”https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/02\/Cloud-ilevia.connection_step-2-2.png” alt=”Cloud connection parameters within the Ilevia’s Home autmation software EVE Manager.” title_text=”Cloud-ilevia.connection_step-2-2″ show_in_lightbox=”on” align=”center” _builder_version=”4.24.1″ _module_preset=”default” custom_margin=”50px||50px||false|false” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”]\n

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CONCLUSION<\/h4>\n<\/blockquote>\n

By connecting to the server via cloud with Ilevia Manager<\/a> you will be able to customize, upload and download the project remotely.<\/p>\n[\/et_pb_text][et_pb_divider _builder_version=”4.24.0″ _module_preset=”default” custom_margin=”30px||||false|false” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ inner_shadow=”on” admin_label=”section” _builder_version=”4.24.0″ background_color=”#fafafa” parallax=”on” min_height=”280px” custom_margin=”30px||||false|false” global_module=”59323″ locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]\n

Still Need Help? Our Customer Service Is Here For You.<\/h1>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.23.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/support.ilevia.com\/faqs\/” button_text=”Ask for help” button_alignment=”center” _builder_version=”4.27.4″ _module_preset=”default” custom_button=”on” button_text_size=”20px” button_text_color=”#1e84f4″ button_border_color=”#1e84f4″ button_use_icon=”off” custom_margin=”||||false|false” box_shadow_style=”preset2″ box_shadow_spread=”-80px” global_colors_info=”{}” box_shadow_spread__hover_enabled=”on|desktop” box_shadow_spread__hover=”0px” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF”][\/et_pb_button][et_pb_button button_url=”https:\/\/support.ilevia.com\/suggestions\/” button_text=”Make a suggestion” button_alignment=”center” _builder_version=”4.27.4″ _module_preset=”default” custom_button=”on” button_text_size=”20px” button_text_color=”#1e84f4″ button_border_color=”#1e84f4″ button_use_icon=”off” custom_margin=”||||false|false” box_shadow_style=”preset2″ box_shadow_spread=”-80px” locked=”off” global_colors_info=”{}” box_shadow_spread__hover_enabled=”on|desktop” box_shadow_spread__hover=”0px” button_text_color__hover=”#FFFFFF” button_text_color__hover_enabled=”on|hover”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

ILEVIA SERVER CLOUD CONNECTION SETUP INTRODUCTION This guide aims to explain how activate and use the Ilevia Cloud connection for the Ilevia server. The Ilevia cloud allows the remote and local connection without applying any port forwarding to the router which the server is connected to. SETUP PROCEDURE Step 1: Open your browser and type […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[1,49],"tags":[],"class_list":["post-71097","post","type-post","status-publish","format-standard","hentry","category-all","category-x1-server"],"yoast_head":"\nCloud connection setup on the Ilevia server Ilevia Support |<\/title>\n<meta name=\"description\" content=\"How to enable the Ilevia's cloud service within your ilevia server in order to be able to connect with EVE Remote and EVE Manager remotely.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.ilevia.com\/en\/all\/cloud-connection-setup-on-the-ilevia-server\/\" 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