{"id":69647,"date":"2023-12-20T17:53:53","date_gmt":"2023-12-20T16:53:53","guid":{"rendered":"https:\/\/support.ilevia.com\/?p=69647"},"modified":"2025-08-05T16:14:52","modified_gmt":"2025-08-05T14:14:52","slug":"x1-servers-vpn-connection","status":"publish","type":"post","link":"https:\/\/support.ilevia.com\/en\/x1-server\/x1-servers-vpn-connection\/","title":{"rendered":"X1 server&#8217;s VPN connection"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]\n<h1 style=\"text-align:center\">X1 SERVER VPN SETUP<\/h1>\n[\/et_pb_text][et_pb_divider _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<blockquote>\n<h2>INTRODUCTION<\/h2>\n<\/blockquote>\n<p>There are a wide variety of ways to connect to a specific device remotely: by forwarding the necessary port in the router, using a cloud connection, but connecting via <b>VPN<\/b> will always be the safest way to do so. That&#8217;s why with the Ilevia&#8217;s X1 server now it became a reality. WIth the latest version of the server you now have the chance to do it. In this guide it is shown how to setup and start using the <b>VPN connection<\/b> through the <b>X1 server<\/b>.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<blockquote>\n<h4>PLEASE NOTE<\/h4>\n<\/blockquote>\n<p>In order to be able to use the VPN connection with the Ilevia server, a specific version of the X1 server is required. This version can be easily checked from the web interface by entering the <b>Ilevia&#8217;s server<\/b> local IP address within the URL bar on the browser web. The minimum image version required is the following: <b>Image Version    &#8211;\t26\/11\/2023<\/b>.<\/p>\n<p>If your server&#8217;s image version doesn&#8217;t match, don&#8217;t worry, you can still be able to get it by re-flashing the Ilevia server&#8217;s system image with the latest available. Please consult this <a href=\"https:\/\/www.ilevia.com\/contacts\" target=\"_blank\" rel=\"noopener\">Ilevia&#8217;s Technical support<\/a> to get further information.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.3&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]\n<p><strong>Reminder before continuing:<\/strong><\/p>\n<\/p>\n<ul>\n<li>Update the Logic module (<a href=\"https:\/\/support.ilevia.com\/all\/configuration-software\/plugin-installation\/\" target=\"_blank\" rel=\"noopener noreferrer\">link<\/a>);<\/li>\n<li>After loading .eve project to the server, run EVE Remote app, log in and then wait a couple of minutes for logics activation.<\/li>\n<\/ul>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<blockquote>\n<h3>Enabling the VPN service on the Ilevia server<\/h3>\n<\/blockquote>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Step 1:<\/strong><\/p>\n<p>Open your browser and type the local IP address of your server Ilevia.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/02\/Connessione-con-cloud_Passo-1.png&#8221; alt=&#8221;Barra di ricerca per la connessione alla pagina web del server Ilevia.&#8221; title_text=&#8221;Connessione-con-cloud_Passo-1&#8243; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.24.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Step 2:<\/strong><\/p>\n<p>Login inside the web interface of the Ilevia server.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/11\/OpenVPN_attivazione-Passo1.png&#8221; alt=&#8221;Login into the web interface of the ilevia server&#8221; title_text=&#8221;OpenVPN_attivazione-Passo1&#8243; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Step 3:<\/strong><\/p>\n<p>Access the <b>Settings<\/b> menu, then access the <b>Cloud<\/b> menu. Tick the checkbox <b>Activate OpenVPN access<\/b>.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/11\/OpenVPN_attivazione-Passo3.gif&#8221; alt=&#8221;Activating the VPn service on the Ilevia server.&#8221; title_text=&#8221;OpenVPN_attivazione-Passo3&#8243; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<blockquote>\n<h3>X1 SERVER VPN SETUP<\/h3>\n<\/blockquote>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Step 1:<\/strong><\/p>\n<p>Open <a href=\"\/configuration-software-en\/overview\" target=\"_blank\" rel=\"noopener\">Ilevia Manager<\/a>. Click the top menu called &#8220;<b>Project<\/b>&#8221;  then click on connect and fill the parameters to be able to connect to your server.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2023\/05\/tv-lg_connecting-to-server.gif&#8221; alt=&#8221;Connecting to the Ilevia server.&#8221; title_text=&#8221;tv-lg_connecting-to-server&#8221; show_in_lightbox=&#8221;on&#8221; admin_label=&#8221;Image&#8221; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Step 2:<\/strong><\/p>\n<p>Once connected, head to the menu <b>Tools<\/b> and click on the button <b>OpenVPN<\/b>.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/02\/OpenVPN_vpn-menu.gif&#8221; alt=&#8221;How to gather the OpenVPN file from the Ilevia&#8217;s configuration software EVE Manager.&#8221; title_text=&#8221;OpenVPN_vpn-menu&#8221; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Step 3:<\/strong><\/p>\n<p>The VPN&#8217;s <a href=\"\/configuration-software\/overview\" target=\"_blank\">Ilevia Manager<\/a> wizard is composed with the following items:<\/p>\n<p><\/p>\n<ol>\n<li><strong>IP and Port:<\/strong> These two parameters are filled with the current network configuration of the Ilevia server. The first parameter represent the current Ilevia server&#8217;s local IP. The second parameter represent the Network port that the Ilevia will use for the VPN connection.<\/li>\n<p><\/p>\n<li><strong>Download local:<\/strong> This button allows you to download the configuration file that will allow you to connect to your Ilevia server by applying a port forwarding of the port 1194 on your router.<\/li>\n<p><\/p>\n<li><strong>Download Cloud:<\/strong> This button allows you download the configuration file that allows you to connect to your ilevia server via Ilevia cloud VPN connection. Payment is required to enable this feature. For further information about this feature contact directly the Ilevia&#8217;s Technical support hotline at: (+39) 0424 1660208 or by email at: support@ilevia.com.<\/li>\n<p><\/p>\n<li><strong>Renew:<\/strong> This button will renew both the <b>Local<\/b> and <b>Cloud<\/b> VPN files.<\/li>\n<p>\n<\/ol>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/11\/OpenVPN_openvpn-main-screen.png&#8221; title_text=&#8221;OpenVPN_openvpn-main-screen&#8221; show_in_lightbox=&#8221;on&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text module_id=&#8221;step-4-openvpn&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Step 4:<\/strong><\/p>\n<p>A new window will pop up. <b>1.<\/b> Enter your current <b>Public IP<\/b> address. <b>2.<\/b> Click the button <b>Create<\/b> to start the generation of the OpenVPN file. <b>3.<\/b> Click &#8220;Download Local&#8221; and save the file in your local files. Once done the message &#8220;<b>Download complete<\/b>&#8221; will appear.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;40px||40px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/11\/OpenVPN_Step4-1.png&#8221; alt=&#8221;Download complete message after saving the open vpn file.&#8221; title_text=&#8221;OpenVPN_Step4-1&#8243; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; width=&#8221;84%&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/02\/OpenVPN_saving-file.png&#8221; alt=&#8221;Saving the Open VPN file within the local files.&#8221; title_text=&#8221;OpenVPN_saving-file&#8221; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>For the cloud file, you must enter <b>Ilevia.com<\/b> as IP address and your <b>Ilevia Cloud port<\/b> adding 2 digits to that. <b>2.<\/b> Click <b>Create<\/b> to generate the file, <b>3.<\/b> finally click <b>Downoad cloud<\/b>. Once done the message &#8220;<b>Download complete<\/b>&#8221; will appear<\/p>\n<p><b>Example:<\/b> If your Cloud port is 10000, the correct port to enter is 10002.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;40px||40px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/11\/OpenVPN_Step4-3.png&#8221; alt=&#8221;Open VPN cloud connection download procedure completed from the Ilevia&#8217;s configuration software EVE Manager.&#8221; title_text=&#8221;OpenVPN_Step4-3&#8243; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; width=&#8221;85%&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/02\/OpenVPN_saving-file-3.png&#8221; alt=&#8221;Downloading procedure of the Open VPN cloud file from the Ilevia&#8217;s configuration software EVE Manager Pro.&#8221; title_text=&#8221;OpenVPN_saving-file-3&#8243; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Step 5:<\/strong><\/p>\n<p>Now download the OpenVPN client from this <a href=\"https:\/\/openvpn.net\/client\/\" target=\"_blank\" rel=\"noopener\">link<\/a> and install it in your device.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Step 6:<\/strong><\/p>\n<p>Open the OpenVPN client software. Click on <b>Upload File<\/b>. Then click <b>Browse<\/b> to open the file manager or drag and drop the OpenVPN file into the designed drop box.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/01\/OpenVPN_adding-file.gif&#8221; alt=&#8221;Open VPN file selection to connect to the Ilevia server via VPN.&#8221; title_text=&#8221;OpenVPN_adding-file&#8221; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Step 7:<\/strong><\/p>\n<p>Click <b>Connect<\/b> to start the VPN connection procedure.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/01\/OpenVPN_connection.gif&#8221; alt=&#8221;Connection to the server via VPN with OpenVPN connect software.&#8221; title_text=&#8221;OpenVPN_connection&#8221; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]\n<blockquote>\n<h3>CONCLUSION<\/h3>\n<\/blockquote>\n<p>With the Ilevia&#8217;s X1 server VPN connection you will able to connect to the server without any port forwarding and use of a cloud service, plus, this will allows you to configure the Ilevia Manager project, to connect to your account of the Ilevia&#8217;s App EVE Remote Plus, program the KNX devices and connect to other devices that are connected on the same network the server is connected to.<\/p>\n<p style=\"text-decoration:underline\"><b>Note:<\/b> If you choose to use the free VPN connection (without the cloud), it is required to open the <b>port 1194<\/b> for it to work.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<h3 style=\"text-align:center\">OPEN VPN FILE RENEWAL<\/h3>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]\n<p>In case of necessity it is possible to re-create the Open VPN file from Ilevia Manager.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Step 1.1:<\/strong><\/p>\n<p>Open <a href=\"\"\/configuration-software-en\/overview\" target=\"_blank\">Ilevia Manager<\/a> and connect to the <a href=\"https:\/\/www.ilevia.com\/products\/eve-x1-server\/\" target=\"_blank\" rel=\"noopener\">Ilevia server<\/a>.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/02\/OpenVPN_connection-to-server.gif&#8221; alt=&#8221;Connecting to the Ilevia server.&#8221; title_text=&#8221;OpenVPN_connection-to-server&#8221; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Step 2.1:<\/strong><\/p>\n<p>Head to the <b>Tools<\/b> menu and click on <b>Open VPN<\/b>.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/02\/OpenVPN_vpn-menu.gif&#8221; alt=&#8221;File renew procedure within the Ilevia&#8217;s configuration software EVE Manager.&#8221; title_text=&#8221;OpenVPN_vpn-menu&#8221; show_in_lightbox=&#8221;on&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Step 3.1<\/strong><\/p>\n<p>A new window will be shown. By clicking the option <b>Renew<\/b>, this will initialize the procedure of Open VPN file renewal.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/02\/OpenVPN_file-renewal.png&#8221; alt=&#8221;File renew procedure within the Ilevia&#8217;s configuration software EVE Manager.&#8221; title_text=&#8221;OpenVPN_file-renewal&#8221; show_in_lightbox=&#8221;on&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Step 4.1:<\/strong><\/p>\n<p>Once the renewal procedure is completed of the file a new message will be shown: &#8220;<b>Renew completed<\/b>&#8220;.<\/p>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/support.ilevia.com\/wp-content\/uploads\/2024\/02\/OpenVPN_Renew-complete.png&#8221; alt=&#8221;OpenVPN file renewal completed within the Ilevia&#8217;s configuration software EVE Manager.&#8221; title_text=&#8221;OpenVPN_Renew-complete&#8221; show_in_lightbox=&#8221;on&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Step 5.1:<\/strong><\/p>\n<p>Now it will be necessary to download the Open VPN file again. Click on <b>Download<\/b> and save the file within your local file as explained in the <a href=\"x1-server\/x1-servers-vpn-connection\/#step-4-openvpn\">Step 4<\/a> in this guide.<\/p>\n[\/et_pb_text][et_pb_divider _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; inner_shadow=&#8221;on&#8221; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.24.0&#8243; background_color=&#8221;#fafafa&#8221; parallax=&#8221;on&#8221; min_height=&#8221;280px&#8221; custom_margin=&#8221;30px||||false|false&#8221; global_module=&#8221;59323&#8243; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<h1 style=\"text-align: center;\">Still Need Help? Our Customer Service Is Here For You.<\/h1>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/support.ilevia.com\/faqs\/&#8221; button_text=&#8221;Ask for help&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;20px&#8221; button_text_color=&#8221;#1e84f4&#8243; button_border_color=&#8221;#1e84f4&#8243; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;||||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_spread=&#8221;-80px&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_spread__hover_enabled=&#8221;on|desktop&#8221; box_shadow_spread__hover=&#8221;0px&#8221; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#FFFFFF&#8221;][\/et_pb_button][et_pb_button button_url=&#8221;https:\/\/support.ilevia.com\/suggestions\/&#8221; button_text=&#8221;Make a suggestion&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;20px&#8221; button_text_color=&#8221;#1e84f4&#8243; button_border_color=&#8221;#1e84f4&#8243; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;||||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_spread=&#8221;-80px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_spread__hover_enabled=&#8221;on|desktop&#8221; box_shadow_spread__hover=&#8221;0px&#8221; button_text_color__hover=&#8221;#FFFFFF&#8221; button_text_color__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>X1 SERVER VPN SETUP INTRODUCTION There are a wide variety of ways to connect to a specific device remotely: by forwarding the necessary port in the router, using a cloud connection, but connecting via VPN will always be the safest way to do so. That&#8217;s why with the Ilevia&#8217;s X1 server now it became a [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[1,18,49],"tags":[],"class_list":["post-69647","post","type-post","status-publish","format-standard","hentry","category-all","category-configuration-software-en","category-x1-server"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>X1 server&#039;s VPN connection Ilevia Support |<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.ilevia.com\/en\/x1-server\/x1-servers-vpn-connection\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Filippo Amabilia\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/support.ilevia.com\\\/en\\\/x1-server\\\/x1-servers-vpn-connection\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/support.ilevia.com\\\/en\\\/x1-server\\\/x1-servers-vpn-connection\\\/\"},\"author\":{\"name\":\"Filippo Amabilia\",\"@id\":\"https:\\\/\\\/support.ilevia.com\\\/en\\\/#\\\/schema\\\/person\\\/08a8d13dee0bc9f160da55efe97b7959\"},\"headline\":\"X1 server&#8217;s VPN connection\",\"datePublished\":\"2023-12-20T16:53:53+00:00\",\"dateModified\":\"2025-08-05T14:14:52+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/support.ilevia.com\\\/en\\\/x1-server\\\/x1-servers-vpn-connection\\\/\"},\"wordCount\":2001,\"publisher\":{\"@id\":\"https:\\\/\\\/support.ilevia.com\\\/en\\\/#organization\"},\"articleSection\":[\"All Archives\",\"Configuration Software\",\"X1 Server\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/support.ilevia.com\\\/en\\\/x1-server\\\/x1-servers-vpn-connection\\\/\",\"url\":\"https:\\\/\\\/support.ilevia.com\\\/en\\\/x1-server\\\/x1-servers-vpn-connection\\\/\",\"name\":\"X1 server's VPN connection Ilevia Support |\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/support.ilevia.com\\\/en\\\/#website\"},\"datePublished\":\"2023-12-20T16:53:53+00:00\",\"dateModified\":\"2025-08-05T14:14:52+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/support.ilevia.com\\\/en\\\/x1-server\\\/x1-servers-vpn-connection\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/support.ilevia.com\\\/en\\\/x1-server\\\/x1-servers-vpn-connection\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/support.ilevia.com\\\/en\\\/x1-server\\\/x1-servers-vpn-connection\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/support.ilevia.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"X1 Server\",\"item\":\"https:\\\/\\\/support.ilevia.com\\\/en\\\/x1-server\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"X1 server&#8217;s VPN connection\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/support.ilevia.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/support.ilevia.com\\\/en\\\/\",\"name\":\"Ilevia Support\",\"description\":\"Assistance &amp; 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