{"id":3,"date":"2019-01-01T08:00:34","date_gmt":"2019-01-01T07:00:34","guid":{"rendered":"http:\/\/support.ilevia.com\/?page_id=3"},"modified":"2022-03-28T16:18:43","modified_gmt":"2022-03-28T14:18:43","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/support.ilevia.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"[et_pb_section fb_built=”1″ admin_label=”Section” _builder_version=”4.15″ collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.15″ _module_preset=”default” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.15″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.15″ _module_preset=”default” header_font=”|300|||||||” header_font_size=”50px” header_6_text_color=”#1c82f1″ global_colors_info=”{}”]\n

Privacy Policy<\/h1>\n[\/et_pb_text][et_pb_text _builder_version=”4.15″ _module_preset=”default” global_colors_info=”{}”]\n

Privacy policy according to art. 13 D.Lgs. 196\/2003 for our web site.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.15″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.15″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.15″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]\n

Ilevia S.r.l. (hereinafter referred to as \u201cIlevia<\/strong>\u201d, \u201cwe\/our\/us<\/strong>\u201d) are committed to protecting and respecting your privacy. We endeavor to comply with all applicable laws on privacy protection and personal information security. Ilevia Privacy Policy, together with any additional terms and conditions that contain supplementary information in connection with particular services you are using, outline our privacy practices regarding the collection, use and safeguard of your personal information through Ilevia website, applications and any services we provide (hereinafter referred to as \u201cSERVICE\u201d), along with whom we may share or disclose the collected information. The use, access or submission of personal information to the SERVICE by you to Ilevia will be deemed as your acceptance of the policy.<\/p>\n[\/et_pb_text][et_pb_text admin_label=”Text” _builder_version=”4.15″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]\n

Information we collect<\/h2>\n

When you use our SERVICE, we may need to collect certain information from you when use or interact with our SERVICE (hereinafter referred to as \u201cInformation\u201d).<\/p>\n

We may ask for the following information:<\/p>\n

Information you provide to us<\/h3>\n
    \n
  • Your name, mailing\/shipping\/billing address, contact information, e-mail address, credit card number or other payment service information when you make a purchase of our devices, paid services or for certain customer service request.<\/li>\n
  • Your name, mailing\/shipping address, contact information, e-mail, gender, date of birth and ID number when you enter our events or campaigns.<\/li>\n<\/ul>\n

    Information from your use of SERVICE<\/h3>\n
      \n
    • Location information: the country\/region from where you browse on our website.<\/li>\n
    • Device information: the version and type of your operation system, IP Address when you browse on our website.<\/li>\n
    • Application information: access to device’s files for the management of application databases and access to the use of the camera to take pictures with which to customize your account.<\/li>\n<\/ul>\n[\/et_pb_text][et_pb_text admin_label=”Text” _builder_version=”4.15″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]\n

      How we use information<\/h2>\n

      We may use information we collect for the purposes below:<\/p>\n

        \n
      • To obtain customer feedback and to analyze user experience for the purpose of development and evaluation of new services.<\/li>\n
      • To process and fulfill any subscriptions you have signed up for, including newsletters to keep you up to date with news, promotions and upcoming events.<\/li>\n
      • To send you important notifications, such as communications about changes to our terms, conditions and policies.<\/li>\n
      • To verify your identity, deliver campaign entries and rewards when you enter our events or contests.<\/li>\n
      • To provide you with recommendation about services you may be interest in based on your use of our SERVICE.<\/li>\n
      • To provide you with marketing communications and advertising that we believe may be of interest of you.<\/li>\n
      • To respond to customer support requests, such as product repair requests and respond to your questions.<\/li>\n
      • To provide you with our customer care and customer satisfaction survey for user experience analysis.<\/li>\n
      • Any other purposes with your consent.<\/li>\n<\/ul>\n[\/et_pb_text][et_pb_text admin_label=”Text” _builder_version=”4.15″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]\n

        To whom we disclose your information<\/h2>\n

        Your information will not be disclosed to any third parties without the following exceptions:<\/p>\n

        Your Consent<\/h3>\n

        We will only disclose or share your information to other third parties with your consent.<\/p>\n

        Business Partners<\/h3>\n

        We may disclose hashed and anonymized information to our business partners, for example, business partners who provide data analytics services or advertisings and marketing communications based on thehashed and anonymized information.<\/p>\n

        Service Providers<\/h3>\n

        We may disclose and share your information to our service providers that provide services for or on behalf of us, for instance, service providers assist us with sending marketing communications, providing customer support, delivering purchases and billing. These service providers shall only use your information in compliance with our instruction and with the scope of the purposes hereof; Ilevia ensures that all of our service providers strictly comply with the Privacy Policy.<\/p>\n

        For legal, protection, security purposes<\/h3>\n

        We may disclose or share your information with third parties for legal or security purposes:<\/p>\n

          \n
        • To the extentit is required by applicable laws or regulations or competent governmental or judicial authorities, necessary to establish or preserve a legal claim or defense, or necessary to prevent fraud or other illegal activities.<\/li>\n
        • To protect the rights, property or safety of ilevia, our service providers, customers or the public, as required or permitted by law.<\/li>\n<\/ul>\n

          International transfers of your information<\/h3>\n

          You understand and consent to the transfer, storage, use or process of your information to Ilevia, service providers who may be located in a different country to you. All said transfer, storage, or process of your information, shall be subject to the Privacy Policy and applicable laws on privacy protection and personal information security.<\/p>\n[\/et_pb_text][et_pb_text admin_label=”Text” _builder_version=”4.15″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]\n

          Cookies<\/h2>\n

          Cookies are small text files placed on your devices to personalize your user experience on our SERVICE.<\/p>\n

          Cookies will not collect information that identifies you:<\/p>\n

            \n
          • Storing your preferences and settings: Cookies maintain your settings and preferences on your devices, such as your preferred language or location; by storing the settings in cookies, it is not a necessity to reapply your preferences and settings each time you visit our websites.<\/li>\n
          • Analytics: We use cookies to count the number and length of your visit on our websites as well as which part or features you visit the most as well. This information helps us analyze the performance and operation of our SERVICE to improve performance and develop new features, functions and services.<\/li>\n
          • Advertising: We use cookies to collect data about your use on our websites and identify your interests, such as the advertisings you have viewed. ilevia, and our business partners, use this data so that we can provide advertising that is most relevant to you.<\/li>\n<\/ul>\n

            Please note, you can configure cookies preferences by accessing [tools and settings] of the browser to accept, block or delete cookies. The location of the [tools and settings] of the browser may vary depending on the browser you install, please visit browser\u2019s privacy or support page for further information. Certain features of our SERVICE depend on the use of cookies, if you choose to disable cookies, you may not be able to use the all of the features of our websites.<\/p>\n

            Category 1: Performance cookies<\/h3>\n

            Cookies collect information about how you use our websites, for instance which pages you go to most often, and if you get error messages from our web pages. Cookies will not collect information that identifies you. All information cookies collect is aggregated and anonymous. They are only used to improve the performance of our websites.<\/p>\n

            Category 2: Functionality cookies<\/h3>\n

            Cookies allow our websites to save your settings and preferences (such as your preferred language or the region you are in) in order to provide you with a more personal and consistent experience each time you visit our websites. The collected information such as your browsing activities on our websites is anonymized and cannot be tracked by non-Ilevia websites.<\/p>\n

            Category 3: Targeting cookies or advertising cookies<\/h3>\n

            Cookies are used to deliver advertising that is more relevant to you and your interests by storing how you use our SERVICE. Cookies are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. Ilevia places cookies by using advertising campaign services, such as Google AdWords and Google DoubleClick. The information cookies collect is only used between ilevia and advertising campaign service providers.<\/p>\n[\/et_pb_text][et_pb_text admin_label=”Text” _builder_version=”4.15″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]\n

            Third-party links on our website<\/h2>\n

            Our SERVICE may contain links to third-party websites. Please be aware that Ilevia is not responsible for the security, the privacy practices and the materials of those third-party websites. We encourage you to be aware of when you leave our SERVICE, and to read the privacy statements of those third-party websites carefully. This Privacy Policy applies to Ilevia SERVICE only.<\/p>\n[\/et_pb_text][et_pb_text admin_label=”Text” _builder_version=”4.15″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]\n

            Security<\/h2>\n

            We take precautions to protect your information against unauthorized access, alteration, disclosure or destruction. We conduct internal reviews of our information collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store your information.<\/p>\n[\/et_pb_text][et_pb_text admin_label=”Text” _builder_version=”4.15″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]\n

            Manage Your Information<\/h2>\n

            Whenever you use our SERVICE, we strive to maintain the accuracy of your data and protect your information against any accidental or malicious destruction. We will accommodate your requests regarding your data; however, we may not be able to fulfill all your requests in the following circumstances:<\/p>\n

              \n
            • As required or permitted under application laws;<\/li>\n
            • For legitimate business purposes;<\/li>\n
            • Unreasonably repetitive requests that require disproportionate technical efforts and resources, for example, developing a new system or fundamentally changing the current practices;<\/li>\n
            • Potentially risks on the privacy of others;<\/li>\n<\/ul>\n[\/et_pb_text][et_pb_text admin_label=”Text” _builder_version=”4.15″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]\n

              Minor\u2019s Privacy<\/h2>\n

              We do not knowingly collect information from a minor under the age of thirteen (13), or equivalent minimum age in the relevant jurisdiction, without parental consent. We encourage parents (or guardian) to take an active role in a minor\u2019s online activities and interests while using our SERVICE.\u00a0If you are a minor, please seek parental consent before your use of our SERVICE. You may submit your information with parental consent to us only. Your parents (or guardian) can revoke any consent previously given at all times.<\/p>\n[\/et_pb_text][et_pb_text admin_label=”Text” _builder_version=”4.15″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]\n

              Sensitive Personal Information<\/h2>\n

              Ilevia will never ask you to provide sensitive information such as information about your medical or health records, political or religious beliefs, criminal offences (alleged, or committed), criminal conviction background, sexual orientation, sexual history, behavior or genetic information. Please refrain from providing us with such information.<\/p>\n[\/et_pb_text][et_pb_text admin_label=”Text” _builder_version=”4.15″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]\n

              Changes to our Privacy Policy<\/h2>\n

              We may change the Privacy Policy from time to time, we highly recommend you periodically review the Privacy Policy posted on our websites. By accessing or using our SERVICE after the Privacy Policy has been updated, ilevia\u00a0will deem that you consent to the Privacy Policy, including any updates. The most current version of the Privacy Policy will always be available on this page; a prominent notice such as email notification will be delivered to you about any significant changes. You can always check the \u201cupdated time\u201d at the bottom for the most current version of Privacy Policy.<\/p>\n[\/et_pb_text][et_pb_text admin_label=”Text” _builder_version=”4.15″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]\n

              Contacting Us<\/h2>\n

              If you have any inquiries, questions, comments or complaints about the Privacy Policy, or if you believe that we did not comply with the Privacy Policy, please feel free to contact us.<\/p>\n

              Ilevia S.r.l.<\/strong><\/h4>\n

              Quartiere Pr\u00e8, 45<\/h4>\n

              Bassano del Grappa (VI)<\/h4>\n

              Italy<\/h4>\n

               <\/p>\n

              Updated February 10th, 2020 by ILEVIA S.r.l.<\/em><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

              Privacy PolicyPrivacy policy according to art. 13 D.Lgs. 196\/2003 for our web site.Ilevia S.r.l. (hereinafter referred to as \u201cIlevia\u201d, \u201cwe\/our\/us\u201d) are committed to protecting and respecting your privacy. We endeavor to comply with all applicable laws on privacy protection and personal information security. Ilevia Privacy Policy, together with any additional terms and conditions that contain […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"

              Chi siamo<\/h2>

              L'indirizzo del nostro sito web \u00e8: http:\/\/support.ilevia.com.<\/p>

              Quali dati personali raccogliamo e perch\u00e9 li raccogliamo<\/h2>

              Commenti<\/h3>

              Quando i visitatori lasciano commenti sul sito, raccogliamo i dati mostrati nel modulo dei commenti oltre all'indirizzo IP del visitatore e la stringa dello user agent del browser per facilitare il rilevamento dello spam.<\/p>

              Una stringa anonimizzata creata a partire dal tuo indirizzo email (altrimenti detta hash) pu\u00f2 essere fornita al servizio Gravatar per vedere se lo stai usando. La privacy policy del servizio Gravatar \u00e8 disponibile qui: https:\/\/automattic.com\/privacy\/. Dopo l'approvazione del tuo commento, la tua immagine del profilo \u00e8 visibile al pubblico nel contesto del tuo commento.<\/p>

              Media<\/h3>

              Se carichi immagini sul sito web, dovresti evitare di caricare immagini che includono i dati di posizione incorporati (EXIF GPS). I visitatori del sito web possono scaricare ed estrarre qualsiasi dato sulla posizione dalle immagini sul sito web.<\/p>

              Modulo di contatto<\/h3>

              Cookie<\/h3>

              Se lasci un commento sul nostro sito, puoi scegliere di salvare il tuo nome, indirizzo email e sito web nei cookie. Sono usati per la tua comodit\u00e0 in modo che tu non debba inserire nuovamente i tuoi dati quando lasci un altro commento. Questi cookie dureranno per un anno.<\/p>

              Se hai un account e accedi a questo sito, verr\u00e0 impostato un cookie temporaneo per determinare se il tuo browser accetta i cookie. Questo cookie non contiene dati personali e viene eliminato quando chiudi il browser.<\/p>

              Quando effettui l'accesso, verranno impostati diversi cookie per salvare le tue informazioni di accesso e le tue opzioni di visualizzazione dello schermo. I cookie di accesso durano due giorni mentre i cookie per le opzioni dello schermo durano un anno. Se selezioni \"Ricordami\", il tuo accesso persister\u00e0 per due settimane. Se esci dal tuo account, i cookie di accesso verranno rimossi.<\/p>

              Se modifichi o pubblichi un articolo, un cookie aggiuntivo verr\u00e0 salvato nel tuo browser. Questo cookie non include dati personali, ma indica semplicemente l'ID dell'articolo appena modificato. Scade dopo 1 giorno.<\/p>

              Contenuto incorporato da altri siti web<\/h3>

              Gli articoli su questo sito possono includere contenuti incorporati (ad esempio video, immagini, articoli, ecc.). I contenuti incorporati da altri siti web si comportano esattamente allo stesso modo come se il visitatore avesse visitato l'altro sito web.<\/p>

              Questi siti web possono raccogliere dati su di te, usare cookie, integrare ulteriori tracciamenti di terze parti e monitorare l'interazione con essi, incluso il tracciamento della tua interazione con il contenuto incorporato se hai un account e sei connesso a quei siti web.<\/p>

              Analytics<\/h3>

              Con chi condividiamo i tuoi dati<\/h2>

              Per quanto tempo conserviamo i tuoi dati<\/h2>

              Se lasci un commento, il commento e i relativi metadati vengono conservati a tempo indeterminato. \u00c8 cos\u00ec che possiamo riconoscere e approvare automaticamente eventuali commenti successivi invece di tenerli in una coda di moderazione.<\/p>

              Per gli utenti che si registrano sul nostro sito web (se presenti), memorizziamo anche le informazioni personali che forniscono nel loro profilo utente. Tutti gli utenti possono vedere, modificare o cancellare le loro informazioni personali in qualsiasi momento (eccetto il loro nome utente che non possono cambiare). Gli amministratori del sito web possono anche vedere e modificare queste informazioni.<\/p>

              Quali diritti hai sui tuoi dati<\/h2>

              Se hai un account su questo sito, o hai lasciato commenti, puoi richiedere di ricevere un file esportato dal sito con i dati personali che abbiamo su di te, compresi i dati che ci hai fornito. Puoi anche richiedere che cancelliamo tutti i dati personali che ti riguardano. Questo non include i dati che siamo obbligati a conservare per scopi amministrativi, legali o di sicurezza.<\/p>

              Dove spediamo i tuoi dati<\/h2>

              I commenti dei visitatori possono essere controllati attraverso un servizio di rilevamento automatico dello spam.<\/p>

              Le tue informazioni di contatto<\/h2>

              Informazioni aggiuntive<\/h2>

              Come proteggiamo i tuoi dati<\/h3>

              Quali procedure abbiamo predisposto per prevenire la violazione dei dati<\/h3>

              Da quali terze parti riceviamo dati<\/h3>

              Quale processo decisionale automatizzato e\/o profilazione facciamo con i dati dell'utente<\/h3>

              Requisiti di informativa normativa del settore<\/h3>","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"\nPrivacy Policy | Ilevia Support<\/title>\n<meta name=\"description\" content=\"Privacy policy according to art. 13 D.Lgs. 196\/2003 for our web site. 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